Gaming Attendant

Basic Function

This position is concerned with providing all services to customers relating to the Gaming machines.

Reporting Responsibilities

Reports to the Gaming Supervisor.

Qualifications and Experience

School certificate (or equivalent). Secondary qualifications preferable. Previous experience in a customer service role preferable. Good command of both written and spoken English. Basic mathematical skills are essential. Good customer service skills. Must be able to work as part of a team.

Duties and Responsibilities

Must be able to convert machine credits to dollar amounts.
Accurate and legible completion of Gaming Machine credit, Cashcade and Jackpot payout vouchers.
Repair of minor gaming machine faults, and reporting major faults.
Maintaining a clean and tidy workplace.
Must be polite and respectful to customers at all times.
Assisting customers with enquiries regarding Gaming machines and general enquiries regarding club.
Perform any additional tasks or duties as directed by the Gaming Managers or Supervisors.