Catering Supervisor
Basic Function
To ensure the efficient operation of the bistro
and coffee shop through the supervision and co-ordination
of employees in these areas.
Reporting Responsibilities
Reports to the Catering Manager.
Qualifications and Experience
Higher School certificate or tertiary qualifications
in Hospitality studies. Minimum of 2 years experience
in food and beverage operations or in a supervisory
role in a similar or related industry. Proven oral
and written communication skills. Administrative
and customer service skills essential.
Duties and Responsibilities
Ensuring the quality, presentation and service
of all Catering facilities and employees to provide
our customers the best possible services.
Compliance and knowledge of the Clubs articles of
Association , including relevant Statutes , Acts
of parliament and Government Regulations Specifically
as follows :
- Liquor Act
- Registered Clubs Act
- Occupational Health and Safety Act
- Anti - Discrimination Act
- Pure Foods Act
- Club Employees (State) Award
Fulfil duties as a recognised Fire Warden and
Certified First Aid Officer for the club when required.
Ensuring the safety, security and well being of
employees and customers, including liaising with
the Operations Supervisor where appropriate.
Ensuring the Catering rosters are maintained to
the levels required for the efficient operation
of the club.
Organising and directing employees in the performance
of their duties in the following areas
- Cascades Bistro
- Coffee Shop
- Main Kitchen
- Salad Preparation Area
- Pastry Kitche
- Wash-Up Area
Directing and organising the Catering when the
Catering Manager is not on duty.
Reconciliation of all trading floats and daily revenue
for the Catering outlets.
Monitoring of stock waste and recording of such
for inventory purposes.
Determination of close of trading (in consultation
with Catering or Operations Managers) for the Cascades
Bistro Area.
Attending all interdepartmental meetings that are
relevant to the Catering area.
Make recommendations to improve the operating efficiency
of the Catering Department
Conducting of performance appraisals on all employees
in the Catering Department.
Perform any duties or tasks as requested by either
of the Catering Managers or the Manager, Hospitality
Services.
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